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Payment Terms

1. Accepted Payment Methods: Bank transfer or PayNow to Jump Grades Education Pte Ltd (UEN: 201436945GPOA).
2. Payment Schedule: All fees are invoiced and must be paid in full before the first lesson of each term. An electronic receipt will be issued upon payment confirmation.
3. Late Payment: A $50 administrative charge will be imposed for any late payments.
4. Our fee structure is based on the total number of scheduled lessons per term. All students will be granted access to our Online Portal for topics covered in lessons they have attended, allowing them to revise and reinforce their learning with recorded lessons and handwritten solutions. No refunds will be provided for missed lessons as learning materials remain accessible for attended topics.
5. Students who cannot attend scheduled lessons due to school-approved events, medical emergencies, or family emergencies are encouraged to arrange makeup sessions directly with their assigned tutors, subject to availability.
6. For any schedule changes, students must communicate with their instructor at least 48 hours in advance, except in cases of medical emergencies or family crises. Failure to provide adequate notice will result in lessons being considered as conducted, with no refund applicable.
7. Access to our Online Portal will terminate 24 hours after the O-Level examination date each academic year, regardless of your enrollment date. For the current academic year, portal access will end on November 1, 2025.
8. Students wishing to terminate their enrollment must provide 7 days advance written notice. No refunds will be provided for unattended lessons if a student chooses to discontinue before the term concludes.
9. Jump Grades Education Pte Ltd reserves the right to reassign tutors and, within reasonable grounds, decline enrollment to prospective students.